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Meet the Team

Together, we're here to bring you the very best - From delicious, heartfelt dishes to coffee crafted with care, and plenty of smiles along the way. 

Whether it's in the kitchen, behind the coffee machine, or welcoming you at the counter, we love what we do at our little Waiheke cafe and we love sharing it with you. Come for the food and the coffee, stay for the warmth - that's the magic we aim to bring every single day.

Aurora - Flavour Queen

Ciao, I'm an Italian chef who believes food should always come with a smile. For me, the kitchen is where happiness begins: with fresh ingredients, a dash of creativity and a lot of love for what I do.

Whether its a simple bite or a full feast, my goal is always the same - to bring joy to the table and serve the very best.

Because good food isn't just eaten..... it is experienced. 

Aurora one of the Owners of Bisou cafe and our main chef. she is the power house in the back of house.

Orlando - Counter King

Hi, I'm the smiling face out front, where the magic of hospitality happens. I'm from New Zealand, and I have always loved welcoming people, creating a warm atmosphere and making sure every guest feels truly cared for.

Wine is my passion, and I enjoy sharing that love with others. Whether it's a recommendation or pure interest. For me, hospitality is all about those little details that turn a visit into an experience.

I believe good service is effortless, genuine, and always leaves you wanting to come back for more.

Orlando, the other half of Aurora. He will be the one serving you when you come in!

Ying - Coffee Wizard

Hey, I'm your Thai barista with a big smile and a love for coffee. I believe every cup should feel special, so I put care (and a little happiness) into every one.

I'm happiest when I see you enjoying your coffee and leaving with a smile as big as mine. For me coffee isn't just a job - it's a passion, art, and a way of connecting with people every day.

So if you see me behind the machine, come say hi - I'll probably already be smiling at you. 

This is Ying, the face full of smiles making coffee and enjoying the island life.

Karen - Community Alchemist

Hello, I'm originally from Australia, now happily at home here in Waiheke. I'm the one who always knows someone you know (or someone who knows you) because I just love connecting with people.

I'm a big talker, and I believe every good conversation is as important as a good cup of coffee. For me, being part of the community isn't just about serving - it's about sharing stories, laughs, and making sure everyone feels like they belong.

If you stop by, don't be surprised if we end up chatting like old friends - that's just who I am.

This is Karen and the queen of chatting. She knows everything there is to know about this beautiful island.